![]() It is important to identify the root cause of the customers technical issue before restoring the OS to the factory image. PC Restore and Factory Image Restore are only intended to be used after all other attempts to identify and solve technical issues have failed. The average factory image restore takes less than 15 minutes a complete manual OS reinstall including drivers and applications can take 2 hours or more.īoth PC Restore and Dell Factory Image Restore use fewer steps than manual OS reinstallation methods.īoth PC Restore and Factory Image Restore restore all factory-installed drivers, applications and settings unlike the manual OS reinstall method this is a huge time-saver for both tech support and customers. Prosīoth Dell PC Restore by Symantec and Dell Factory Image Restore are considerably faster than manual OS reinstallation methods. There are various pros and cons to using the factory image restore applications (Dell PC Restore by Symantec in Microsoft® Windows® XP and Dell Factory Image Restore in Windows Vista®) as troubleshooting tools. Pros and Cons of Factory Image Restore Applications
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